FAQ

How long does shipping take?

Orders are processed within 1-3 business days, then delivered in 5-8 business days anywhere in Canada. See our Shipping Policy for details.

How much is shipping?

Standard shipping across Canada is a flat $6.99 CAD.

How can I track my order?

As soon as your order ships, we email you a tracking number. You can also check your order status from the link in your confirmation email.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay. All payments are processed securely by Shopify, and we never see or store your full card details.

Are prices in Canadian dollars?

Yes, all prices are in CAD. Applicable taxes are calculated at checkout.

Can I return an item?

Yes. You can request a return within 30 days of receiving your order, as long as the item is unused and in its original packaging. See our Refund Policy.

What if my item arrives damaged?

Contact us within 7 days with a photo and we'll send a free replacement or a full refund.

Can I cancel or change my order?

Yes, as long as it hasn't shipped yet. Contact us as soon as possible.

How can I contact you?

Send us a message through our Contact page. We reply within 1-2 business days.